An organisation’s overall productivity is a work in progress; as such it is important for management to constantly motivate staff to increase productivity. Low levels of productivity can be a result of various factors ranging from personal problems to skills shortages. However, once you pinpoint the problem(s), you’re on your way to making things better. Here are a few tips on what you, as management, can do to increase productivity:
Tools of the Trade: Make sure that your staff have the technology and any other equipment they need to do their jobs. Computers can increase productivity, but only if you use equipment and programmes that are user-friendly and relevant to your industry. It is also important to ensure that your network can handle having many people online at one time without slowing down, and upgrade if it doesn’t. Make sure that your staff knows how to use relevant programs and train them if they don’t.
Skills and Traits: Figure out which skills it is that your best employees have, but your less productive employees lack. If certain skills are required, schedule training sessions or have employees job shadow someone who is successful in that role. While you can’t remake a person’s personality, you can bring out their best attributes by constantly motivating them and finding out what the best way is to challenge them and keep them motivated.
In addition to offering training that will assist your staff in their jobs, one can also invest in training that will assist them in their personal capacity. This will have an impact on their productivity in the long run. Once such example is Iemas Financial Services’ free financial training at the workplace of all participating employers, which helps staff to understand and manage their personal finances better.
Misguided Management: Managers have a great deal to do with an employee’s like or dislike of their job. Sometimes it’s a mismatch of personalities or working styles, but it could be a result of managers who need training. A manager who was promoted because of their skills may not know how to manage people and as such needs extra support in terms of leadership training.
Health and Absenteeism: No one is productive when they’re absent. Persistent absenteeism is a problem because it cuts into organisational productivity and profits. Find out why an employee is frequently absent. If it’s for illness, the reasons may be confidential. Otherwise, it could be job frustration and the dread of coming to work that causes absences. Learning why employees don’t like their jobs is the only way to fix the situation.
Money vs. Recognition: Money is not always the main driving force when it comes to motivating your staff. Thus, while employees always appreciate raises, sometimes just a sincere “thank you for the hard work” or “congratulations on winning that new account” is what is needed.
Follow Iemas’ blog and social media pages for more tips and advice or contact one of our consultants for more information regarding our financial wellness training programme: 0861 043 627 | www.iemas.co.za
Adapted from: Chron